INTRODUCTION
1.1 We are committed to safeguarding the privacy of [our website visitors and service users, students (past and prospective), sponsors, Christian leaders, subscribers and other interested parties].
1.2 This policy applies where we are acting as a data controller with respect to the personal data of [our website visitors and service users, Church Members, Contacts etc]; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of [our website and services], we will ask you to consent to our use of cookies when you first visit our website.
1.4 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can [specify whether you would like to receive direct marketing communications and limit the publication of your information]. You can access the privacy controls via [www.healingstreams.tv/policy.php].
1.5 In this policy, "we", "us" and "our" to refer to [Healing Streams TV]. [ For more information about us, see Section 13.]
DOCUMENT CLASSIFICATION
2.1 This document was created and designated as a publicly available document.
HOW WE USE YOUR PERSONAL DATA
3.1 In this Section 3 we have set out:
(a) the general categories of personal data that we may process;
(b) [in the case of personal data that we did not obtain directly from you, the source and specific categories of that data];
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
3.2 We may process [data about your use of our website and services] ("usage data"). The usage data may include [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the device model, timing, frequency and pattern of your service use. Please ensure all possible data usages are reflected]. The source of the usage data is [our analytics tracking system]. This usage data may be processed [for the purposes of analyzing the use of the website and services]. The legal basis for this processing is [consent] OR [our legitimate interests, namely [monitoring and improving our website and services]].
3.3 We may process [your account data] ("account data"). [The account data may [include your name, email address, home address, phone number, nationality, etc].] [The source of the account data is [you or your employer, colleagues, church leaders or representatives, friends, family, etc]. The account data may be processed [for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.] The legal basis for this processing is [consent] OR [our legitimate interests, namely [the proper administration of our website and business]] OR [the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract] OR subscription to products and services, attending exclusive events, joining our networks and forums, etc].
3.4 We may process [your information included in your personal profile on our website, application or service] ("profile data"). [ The profile data may include [your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details,etc].] The profile data may be processed for [the purposes of enabling and monitoring your use of our website and services]. The legal basis for this processing is [consent] OR [our legitimate interests, namely [the proper administration of our website and business]] OR [the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract].
3.5 We may process [your personal data that are provided in the course of the use of our services] ("service data").[ The service data may include app-instance ID.][The source of the service data is [Google Analytics for Firebase SDK on the Healing School Mobile App installed on the user's device] The service data may be processed [for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you]. The legal basis for this processing is [consent] OR [our legitimate interests, namely [the proper administration of our website and business]] OR [the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract].
3.6 We may process [information that you post for publication on our website or through our services] ("publication data"). The publication data may be processed [for the purposes of enabling such publication and administering our website and services]. The legal basis for this processing is [consent] OR [our legitimate interests, namely [the proper administration of our website and business]] OR [the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract].
3.7 We may process [information contained in any enquiry you submit to us regarding goods and/or services] ("enquiry data"). The enquiry data may be processed [for the purposes of offering, marketing and selling relevant goods and/or services to you]. The legal basis for this processing is [consent], [the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract].
3.8 We may process [information relating to our customer relationships, including customer contact information] ("customer relationship data").[ The customer relationship data may include [your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer].][ The source of the customer relationship data is [you or your employer].] The customer relationship data may be processed [for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers]. The legal basis for this processing is [consent] OR [our legitimate interests, namely [the proper management of our customer relationships]].
3.9 We may process [information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website] ("transaction data").[ The transaction data may include [your contact details, your card details and the transaction details].] The transaction data may be processed [for the purpose of supplying the purchased goods and services and keeping proper records of those transactions, receiving of offerings in church, partnership/charitable donations]. The legal basis for this processing is [the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely [the proper administration of our website and business]].
3.10 We may process [information that you provide to us for the purpose of subscribing to our email/phone SMS/web browser/Mobile App notifications and/or newsletters] ("notification data"). The notification data may be processed [for the purposes of sending you the relevant notifications and/or newsletters]. The legal basis for this processing is [consent] OR [the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract].
3.11 We may process [information contained in or relating to any communication that you send to us] ("correspondence data"). The correspondence data may include [the communication content and metadata associated with the communication].[ Our website will generate the metadata associated with communications made using the website contact forms.] The correspondence data may be processed [for the purposes of communicating with you and record-keeping]. The legal basis for this processing is [our legitimate interests, namely [the proper administration of our website and business and communications with users]] OR (the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract)
3.12 We may process [your multimedia data].[ This data may include your names, sex, title, date of birth, marital status, occupation, residential address, place of work, country or state of origin, voice, pictures, videos, transcript][Source of data would include you, data available in the public domain]] This data may be processed for contacting and profiling you, graphic designs, post- production of our videos for the purpose of content on website, mobile app, television and social media. The legal basis for this processing is [consent] OR [our legitimate interests namely the administration of our website and business ]] OR [the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract] OR access to any of our auditoriums to attend a live event or an online event.
3.13 We may process [your medical data].[ This data may include your names, sex, title, date of birth, marital status, occupation, residential address, place of work, country or state of origin, medical history][Source of data would include you, your family, referrer or guardian.] This data may be processed for contacting and profiling you, graphic designs, post- production of our videos for the purpose of content on our website, mobile app, television and social media. The legal basis for this processing is [consent] OR [our legitimate interests, namely the administration of our website and business] OR [the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract].
3.14 We may process [any of your personal data identified in this policy] where necessary for [the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure]. The legal basis for this processing is our legitimate interests, namely [the protection and assertion of our legal rights, your legal rights and the legal rights of others].
3.15 We may process [any of your personal data identified in this policy] where necessary for [the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice]. The legal basis for this processing is our legitimate interests, namely [the proper protection of our business against risks].
3.16 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process [any of your personal data] where such processing is necessary[ for compliance with a legal obligation to which we are subject, or] in order to protect your vital interests or the vital interests of another natural person.
3.17 Please do not supply any other person's personal data to us, unless we prompt you to do so.
PROVIDING YOUR PERSONAL DATA TO OTHERS
4.1 We may disclose [your personal data] to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy. [Information about our group of companies can be found at [www.christembassy.org]]
4.2 We may disclose [your personal data] to [our insurers and/or professional advisers] insofar as reasonably necessary for the purposes of [obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure].
4.3 We may disclose [enquiry data] to [our suppliers or subcontractors] [identified at [wwwenterthehealingschool.org/] insofar as reasonably necessary for [the purpose of correspondence].
4.4 Financial transactions relating to [our website and services] [are] OR [may be] handled by our payment services providers, [PayPal, Stripe, Paystack]. We will share transaction data with our payment services providers only to the extent necessary for the purposes of [processing your donations, payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds]. You can find information about the payment services providers' privacy policies and practices at:
a. https://paystack.com/terms
b. https://www.paypal.com/ng/webapps/mpp/ua/privacy-full
c. https://stripe.com/us/privacy
4.5 We may disclose [your enquiry data] to [one or more of those selected third party suppliers of goods and services identified on our website] for the purpose of [enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services].[ Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party's use of your personal data.]
4.6 In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.[ We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.]
RETAINING AND DELETING PERSONAL DATA
5.1 This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. 5.3 We will retain your personal data as follows:
a. [personal data] will be retained until we receive a request from the owner of the data to delete it.
5.4 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:
(a) the period of retention of [personal data] will be determined based on [relevance of the data].
5.5 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
AMENDMENTS
6.1 We may update this policy from time to time by publishing a new version on our website.
6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
6.3 We [may] OR [will] notify you of [changes] OR [significant changes] to this policy [by email or through the private messaging system on our website].
YOUR RIGHTS
7.1 In this Section 7, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
7.2 Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
7.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. [You can access [your personal data] by visiting [the unique link that will be sent/provided in your mailbox]
7.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
7.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: [the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed]. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: [for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims].
7.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
7.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
7.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
7.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
7.10 To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
7.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
7.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
7.13 You may exercise any of your rights in relation to your personal data [by written notice to us] OR [by [methods]] [in addition to the other methods specified in this Section 7].
ABOUT COOKIES
8.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
8.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
8.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
COOKIES THAT WE USE
10.1 We use cookies for the following purposes:
(a) [authentication - we use cookies [to identify you when you visit our website and as you navigate our website] [ (cookies used for this purpose are: encrypted identifiers)
(b) [status - we use cookies [to help us to determine if you are logged into our website] [(cookies used for this purpose are: [identify cookies])]];
(c) [personalisation - we use cookies [to store information about your preferences and to personalise the website for you] [ (cookies used for this purpose are: [identify cookies])]];
(d) [security - we use cookies [as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally] [(cookies used for this purpose are: [identify cookies])]];
(e) [advertising - we use cookies [to help us to display advertisements that will be relevant to you] [ (cookies used for this purpose are: [identify cookies])]];
(f) [analysis - we use cookies [to help us to analyse the use and performance of our website and services] [ (cookies used for this purpose are: [identify cookies])]]; and
(g) [cookie consent - we use cookies [to store your preferences in relation to the use of cookies more generally][ (cookies used for this purpose are: [identify cookies])]]
COOKIES USED BY OUR SERVICE PROVIDERS
10.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
10.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.[ The relevant cookies are: [identify cookies].]
10.3 [We publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies.] OR [We publish Google AdSense advertisements on our website. To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies. This behaviour tracking allows Google to tailor the advertisements that you see on other websites to reflect your interests (but we do not publish interest-based advertisements on our website).] You can view, delete or add interest categories associated with your browser by visiting: https://adssettings.google.com . You can also opt out of the AdSense partner network cookie using those settings or using the Network Advertising Initiative's multi-cookie opt-out mechanism at: http://optout.networkadvertising.org. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-ins available at: https://support.google.com/ads/answer/7395996.[The relevant cookies are: [identify cookies].]
MANAGING COOKIES
11.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge). [additional list items]
11.2 Blocking all cookies will have a negative impact upon the usability of many websites.
11.3 If you block cookies, you will not be able to use all the features on our website.
User Generated Content Policy (UGC)
12.1 Please read this User Generated Content Policy carefully before you submit UGC to our Website or Mobile App, as this policy and our Website & Terms of Use will apply to your use of our Website, Mobile App and the UGC you submit to it or them. By using our Website or Mobile App and submitting UGC to our Website or Mobile App, you confirm that you accept this User Generated Content Policy and our Privacy Policy, and that you agree to comply with them. If you do not agree to these terms and policies, you must not use our Website or Mobile App or submit UGC to (or via) it (or them).
• Your UGC
• All content submitted to our Website or via our Mobile App by you (or on your behalf), including without limitation, your name, biographical information and all other names, usernames, pseudonyms, text, comments, likenesses, graphics, logos, marks, images, photographs, code, and all other information and material shall be called your "UGC" for short.
• You agree to submit UGC to the Website and via our Mobile App in accordance with the following rules (in particular, the Legal Standards and the Review Guidelines, as those terms are defined below). Please use caution when submitting UGC to the Website or Mobile App.
• Publication of your UGC will be at our sole discretion and we are entitled to make additions or deletions to your UGC prior to publication, after publication or to refuse publication.
• Please note, any UGC you submit to our Website or via our Mobile App will be considered non-confidential and non-proprietary.
• Rights, permissions & waivers
• You hereby grant to Healing School a non-exclusive, perpetual, irrevocable, transferable, royalty-free licence (including full rights to sub-license) to use, reproduce and publish your UGC (including, without limitation, the right to adapt, alter, amend or change your UGC) in any media or format (whether known now or invented in the future) throughout the world without restriction.
• You warrant, represent and undertake to us that all UGC you submit is your own work or that you have obtained all necessary rights and permissions of the relevant owner of the work and that you have all relevant rights in your UGC to enable you to grant the rights and permissions in this clause 2.
• Where your UGC contains images of people or names or identifies individuals, you warrant, represent and undertake to us as follows:
• that you hereby unconditionally and irrevocably waive and agree not to assert (or procure the same from any third party where applicable) any and all moral rights and any other similar rights and all right of publicity and privacy in any country in the world in connection with your UGC, to the maximum extent permissible by law.
• Content standards – legal standards
• You warrant, represent and undertake to us that your UGC (including its use, publication and/or exploitation by us) shall not:
• infringe the copyrights or database rights, trademarks, rights of privacy, publicity or other intellectual property or other rights of any other person or entity; and/or
• contain any material which is defamatory of any person; and/or
• contain misleading or deceptive statements or omissions or misrepresentation as to your identity (for example, by impersonating another person) or your affiliation with any person or entity; and/or
• breach any legal or fiduciary duty owed to a third party, such as a contractual duty or a duty of confidence; and/or
• advocate, promote, or assist discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; and/or
• contain sexually explicit content, any malicious code, such as viruses, worms, Trojan horses or other potentially harmful programmes, codes or material; and/or
• violate any other applicable law, statute, ordinance, rule or regulation,
(together, or individually the "Legal Standards").
• If your UGC contains any material that is not owned by or licensed to you and/or which is subject to third party rights, you are responsible for obtaining, prior to submission of your UGC, all releases, consents and/or licenses necessary to permit use and exploitation of your UGC by us without additional compensation. Please see clause 2 above for further details.
• Content standards – review guidelines
• You warrant, represent and undertake to us that your UGC:
• is accurate, where it states facts; and/or
• is genuinely held, where it states opinions (for example, in product or services reviews).
• You further warrant, represent and undertake to us that your UGC (including its use, publication and/or exploitation by us) shall be compliant with our Review Guidelines.
• Any UCG which is in breach of our Review Guidelines or is otherwise:
• is obscene, hateful, inflammatory, offensive or in any other way falls below commonly accepted standards of taste and decency in the USA; and/or
• is reasonably likely to harass, upset, embarrass or alarm a person (including, by way of example only, so called "trolling" or cyber-bullying); and/or
• is threatening, abusive or invades another's privacy, or causes annoyance, inconvenience or anxiety; and/or
• is sexually explicit; and/or
• advocates, promotes, assists or depicts violence; and/or
• advocates, promotes or assists any illegal activity or unlawful act or omission; and/or
• could be deemed to be unsolicited or unauthorised advertising, promotional material, junk mail, or spam (including without limitation chain letters, pyramid schemes or other forms of solicitation or advertisements, commercial or otherwise); and/or
• gives the impression that it emanates from Healing School or is endorsed or connected with us, if this is not the case, will be removed from the Site.
• Consequences of breach
• We will determine, in our discretion, whether you have failed to comply with this UGC Policy when submitting UGC to our Website or Mobile App. If you have failed to comply, we reserve the right in our sole discretion to suspend you from using the Website and/or our Mobile App without notice to you and/or to edit or remove (in whole or part) any of your UGC from our Website and our Mobile App on a temporary or permanent basis.
• Notwithstanding clause 5.1 above, if you or your UGC does not comply with this UGC Policy, and as a result of this, we suffer any loss or damage, you will be liable to us and hereby agree to indemnify us for any such loss or damage. This means that you will be responsible for any loss or damage we suffer as a result of your failure to comply with this UGC Policy, including but not limited to our Legal Standards and/or Review Guidelines.
• We also reserve the right:
• to pass on any UGC that gives us concern to the relevant authorities; and
• to disclose your identity to any third party (or their professional advisor) who claims that any of your UGC constitutes a violation of their intellectual property rights, or of their right to privacy.
• Changes to this UGC Policy
• We may change this UGC Policy from time to time, in which case an up to date version will be available via the Website. You should check this UGC Policy regularly to ensure that you are happy with any changes. You will be deemed to have accepted any changes to this UGC Policy after you have been notified of the changes on our Website and/ or if you continue to access or use the Website or Mobile App, where the updated UGC Policy will be available for you to view.